Q. Is this a recurring subscription box?
A. No, orders are on a month to month basis. We don't want customers to be charged for themes they do not want nor do we want them to have difficulty canceling.
Q. Why are boxes so limited?
A. As much as we would love to put out more boxes, we limit ourselves due to the artists/shops that are limited to what they can produce. Some are not able to create high numbers for certain items due to their schedule. Yes we can put Neca, Mezco type figures in our box and put out a higher number of boxes, but we don't want to just put items you can get elsewhere. We like to include custom pieces along with mainstream collectibles.
Q. When do boxes go on sale?
A. The themes are announced the first week of the month. Boxes go on sale the 15th of every month until the 14th of the following month OR until we sell out. Due to the limited quantities boxes go on sale at 5 am and 5 pm central time. This is so people that work at one of those times has a chance to get one at a later time.
Q. What kinds of items can customers expect each month?
A. We try to include just about everything you can think of: figures, apparel, home decor, art prints, posters, autographs, masks, dvds, custom work, exclusives, etc.
Q. What kinds of movies are represented in each box?
A. We like to include items from not only the well known horror franchises but even the more obscure ones too. We'll touch on every sub genre of horror as well as every era and decade. We may even add movies from the Sci -Fi and Dark Fantasy genres as well.
Q. Are the boxes kid friendly?
A. We like to think that anyone would enjoy our boxes, however we will include items from time to time that will be for more mature customers. Please take this into consideration before subscribing as there may be items that include nudity, bad language, disturbing images, etc.
Q. Can I get a refund if I don't like the items?
A. Negative. We hope that you enjoy all the items, but in reality everyone has different tastes and it will be impossible to please everyone. We can't guarantee that you will like all items or movies represented, but we do guarantee that the value that you receive will be more than what the box costs. And at the end of the day it is a mystery box.
Q. Do you ship internationally?
A. As of right now no, but that will change in the future. There may be exceptions made until then. So if you live outside the U.S. and are interested in subscribing, contact us and we'll see what we can do.
Q. When do boxes ship?
A. Boxes will typically ship the last week of the month to the beginning of the next month. It all depends on when product arrives so it can be packed to ship out. Some cases it might even be sooner.